With the addition of the full AR app, MUSE is offering visitors an experience that harmonizes perfectly with their innovative spirit – in total fluidity and transparency.

A Fascinating Content

The app has what it takes to please even the most directionally-challenged of us. The days of losing your way in exhibitions are over: with Go!Muse visitors can see their precise location on each of the six floors of the museum, and are guided in Augmented Reality toward the object of their interest.

As for the educational content, the app includes over one hundred AR hotspots that can be activated by the visitor to unlock multimedia content (text, videos and more) that provides additional context for the various attractions.

Last but not least, the app makes it possible to view realistic virtual portrayals of ten dinosaurs and a whale by adding life-size animated bodies to their skeletons in Augmented Reality, right in the middle of the museum.

An Emotional Experience

On the day of the launch, over one thousand visitors came with their families to check out the new app. It was the ideal opportunity to confirm that the app would be as magical as we had hoped. It was touching to see children, parents and grandparents equally surprised and enthralled by the illusion of a partially-digital reality. No matter their age, every visitor had the happy face of a child thrilled by an amusement park or magic show.

A Synergy of Multiple Talents

The obvious joy of the visitors made me proud of the work our team had accomplished. This project took no less than six months to complete and incorporated the work of at least a dozen individuals: an illustrator, a designer, a 3D animator, a game developer, front and back-end developers, a project lead and a program manager. The synergy of all these talents makes it clear that our field has changed. Cultural mediation is no longer about making a connection between historical and scientific facts, or simply coming up with a captivating narrative. It is also about creating an unforgettable emotional experience for every type of visitor.

To meet this objective, we collaborated with MUSE’s digital department. Fabio Manucci, the paleontologist of the museum, worked closely with Davide Bonadona, an illustrator celebrated for his work on dinosaurs, to create a scientifically accurate portrayal of each specimen.

From a scientific point of view, there is always a risk when you attempt to bring to life creatures that have been extinct for millions of years. But museums also have a responsibility to provide accurate representations of dinosaurs, in contrast to the fantastical portrayals in cinema and video games.

We then made it possible for these virtual animals to come to life inside the museum. Each 3D model was superimposed on its actual skeleton to within a centimeter of precision using GuidiGO AR Composer.

Seeing these dinosaurs in the flesh – and not just as bones – is impressive enough. But watching them move before your eyes makes the experience even more stunning. Since the skeletons themselves obviously remain static, we had to find a way to suspend disbelief when the animals are in motion. To do so, we added a Virtual Reality mode that hides the skeleton when the dinosaur begins to move.

A Large-Scale Experience

With the launch of Go!Muse, MUSE has become the first museum of Science in the world to offer an Augmented Reality experience at this scale, with ten animated dinosaurs and a whale as part of their permanent collection, and 80 AR-compatible tablets available to visitors.

MUSE official video trailer

While the app is designed for a wide range of users of all ages, it is sure to capture the imagination of young visitors most of all, due to their interest in novelties and interactivity.

Since they’ve been immersed in the digital world from birth, the younger generations are already used to learning and discovering outside of the traditional learning environments of libraries and museums. Touchscreens are already part of their daily lives. Virtual Reality headsets are soon to follow, and any museum planning for the future should be aware of that fact. It is essential for cultural institutions to pursue immersive, innovative technologies if they want to form lasting ties with the adults of tomorrow.

Experiences like this one will help young ones to discover the magic of museums and the joy of interacting with works of art and science along with other visitors.

I caught myself wondering what the magic was about parks that made children never want to leave…and why they don’t tend to feel the same way when we take them to the museum.

The answer might seem obvious: at the park, children can play. But what is the psychology behind why they often prefer a fun excursion to the park over a visit to the museum? In my opinion, it all comes down to four key components:

Interaction, Emotion, Accomplishment, Emulation

These are the components that come into play when a child seeks the thrill of going down a slide, or pushes to come in first, or tries to climb higher than they have before. These also come into play when a child encounters a new environment, builds something with friends, or challenges them. All of these activities present the opportunity for children to feel joy and pride, and receive praise from their parents.

Is it possible to activate these motivators at the museum?

What can we do to make a visit to the museum just as exciting for our children as an afternoon at the park? A museum isn’t a playground; it doesn’t provide quite the same freedoms that a park or garden does. However, some museums do offer engaging and thrilling experiences for children – experiences that address the psychological motivators mentioned above.

But things can get messy when you decide to visit a museum with your family on a whim. As a parent, I’ve often been disappointed by the lack of “on demand” solutions for capturing a child’s attention and helping them to have fun in cultural environments. While science museums tend to be very imaginative when it comes to engaging young visitors, the same can’t be said for all museums. In most cases, it’s best to plan your visit in advance to make sure appropriate activities are available for children. Otherwise, you may be left to your own devices on subjects you may not necessarily be familiar with.

Digital devices to the rescue?

This is where digital tools on tablets and mobile phones come in handy. They provide an “on demand” solution with great possibilities, they offer content that can be adapted to many audiences depending on age level, skills and interests.

Digital tools provide quick solutions that are likely to activate all four motivators we’ve discussed above — turning museum visits into an experience your child will want to do again and again, and giving parents tools they’ll be excited to talk about with their friends. Here are a few examples:

INTERACTIONS

This is, of course, where the digital tablet comes in. A tablet should never be the focal point of the experience, but rather, a starting point. It should foster conversation between you and your child and facilitate interaction with the works of art and other artifacts on display. This is why digital games that combine storytelling and puzzles are the perfect tool for facilitating that interaction — they engage children and make them active participants in the cultural experience.

EMOTIONS

Digital tools can intensify the emotions children feel when they see a work of art or visit a heritage site. First of all, when they listen to a story, they are transported into the world of the imagination. In order for this to happen, you need a passionate narrator who not only tells the story, but brings the characters to life.

Digital tools offer infinite possibilities that are both fun and exciting for your child. For example, with augmented reality, your child could meet a historical character, dress a friend in a medieval costume, or pet a dinosaur… and of course, take photos to capture all the fun! Your child could also have a memorable cultural experience in virtual reality, which has been shown to have a particular emotional impact (see our article on VR here).

In short, digital tools bring you the best of new immersive technologies that can transport your child straight into another time and place.

ACCOMPLISHMENT

A digital visit can also foster a sense of accomplishment in several different ways. First, they provide rewards when the children earn points, collect objects, or look for virtual clues. Games also encourage them to keep progressing, for example, when they make it to the next step in a game because they were able to complete a challenge.

Gaining knowledge also contributes to that sense of accomplishment. When children learn something from a story, a quiz, or funny anecdote, they feel like they’re the only one who knows this special information, and they feel proud of what they know.

Another way to activate this motivator is to encourage creativity by asking the child to solve a complicated puzzle or complete an artistic challenge.

EMULATION

Games should be as varied as possible. That way they present a variety of challenges based on listening and observation (for example: searching for clues in the décor or in a work of art), questions that require careful reflection, or fun tasks (like taking a selfie posing like a character in a painting).
Games should also allow the child to accumulate points and/or objects to stimulate a healthy sense of competition. Children can then share their scores with friends.

These four motivators also have a biological basis

This empirical approach also has a more scientific explanation. Each of the motivators mentioned above also release different hormones that contribute to feelings of joy and happiness: dopamine, serotonin, oxytocin and endorphins.

• Dopamine produces the feeling of satisfaction we get when we earn a reward, meet an objective, or experience a good surprise.
• Serotonin triggers the feeling of self-esteem and self-confidence. It is released when a child feels proud.
• Oxytocin is released during social interactions; it produces feelings of attachment, connection, and sharing with others.
• Endorphins produce feelings of well-being, related to laughter.

Besides their emotional virtues, these hormones also facilitate memorization. Dopamine, for example, strengthens episodic memory, which allows us to relive scenes from the past.

When to start?

Today’s children are immersed in an environment that is both digital and physical. They see technology as a means to foster interpersonal relations and connect with both the reality and fiction of others’ lives.

When digital tools are used intelligently, they help museums and heritage sites to create strong ties with young visitors, allowing them to discover and enjoy the many treasures these sites have to offer.

Whether digital tools should be used in museums and heritage sites is no longer a question. The question for museums to answer is “How can we adapt digital tools to the particular needs of each museum and heritage site?”